GHT KNOWS TO PROVIDE POSITIVE CUSTOMER EXPERIENCE WITH PROFESSIONALISM

By Glorious Himalaya on April 22, 2019 in

“We, five travel mate, planned to visit ABC in the middle of Mar 2019 and selected Glorious Himalaya Trekking among the choice list of eight agencies due to reliable communication, flexible itinerary and reasonable price quotation.

Unfortunately, ABC route has been closed due to an avalanche just before the two days of our journey. Agency owner Mr. Ganesh promptly informs us and suggested some alternatives with pros and cons. We just relied on him to do on behalf of us and requested to take the chance till the last point. He redesigned accordingly and suggested an optimum solution which also capable to reroute to ABC if we become fortunate again. We went till Chomrong via Poonhill-Ghorepani and observed a similar situation stated by him earlier.

The most entertaining thing was a selection of accommodations which was an excellent choice in terms of scenic position & comfortability to roam around in leisure time though sometimes we have to slightly compromise the lodging facilities. The guide & porters were with us like presidential guards to facilitate till whenever we went to sleep. Their positive attitude always inspired us to overcome all challenging situations during trekking.
On the whole, Glorious Himalaya Trekking ltd. managed the entire tour so entertaining, comfortable and undoubting that I will like to select them for my next trekking. In a single sentence, Glorious Himalaya Trekking ltd. knows to provide positive customer experience with professionalism”

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